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Help

You must have the Adobe Acrobat Reader installed to view the Quick Order Guide.
You can either click on the link to open the Quick Order Guide, or you can right click and choose to save the document for viewing it outside the web browser.

 

Help

 

 

CHOOSING AND ORDERING A PRODUCT

There are several ways to order a product:

1. ORDER BY TEMPLATE: You select a template that is like the custom text you want to order. The product will be assigned accordingly. (If you´ve already saved templates as a registered user, you´ll find them in the tab marked "your templates")

2. ORDER BY PRODUCT: By browsing through the catalog, choosing items from the categories and adding items to the cart. Click on the Order by Product" button . Click on the name of the category you want to buy. Choose a product from the appropriate category and click "order".

3. ORDER BY KEYWORD: Type in an article no. or product code or product name The system will search the catalog for you and show you the matching products.

SHOPPING CART

How do I change the quantity in my order?

On the shopping page, you can change the quantity of items in your order or delete an item. After you´ve made your changes, click "update cart" to see your revised total

How do I remove a product from the order?

You can delete an item from the Shopping Cart by clicking on the 'remove' link beside the subtotal. After making your changes, click "update cart" to see your revised total.

How to return to the Shopping Cart page?

You can return to this page by clicking the Cart button in the top navigation bar.

How to add more products to the Shopping cart?

When you are on the Shopping Cart page, you can continue shopping by clicking the "continue shopping" button or the home button. This will take you to the top level of the catalog.

Each time you click the "order" button, you will be taken to the Shopping Cart page and the items will be saved.
Furthermore you can add a comment to your order. Therefore please use the link "instruction".

Proof your order carefully!

How to complete an order?

If all items are added to the cart already and you´ve entered the correct quantity (remember to update the cart), then just click "check out" (as a registered user) to get to the check out area. As an anonymous user you´ll be redirected to the registration area before you get to the check out. After you register you'll be brought back to your order and to the check out area.

 

Check out

Again you can maintain your account here. It´s your last chance to remove items from the cart. Use the Drop Down Box to choose the shipping method. At the bottom of the page you can define billing options.
To definitely complete your order click on "confirm and submit order".

 

Detailed Instructions on how to customize your product

Create a layout

You´re able to create your personal text plate on this page. You can have a look at your modifications by clicking on the "update preview" button. By using the drop down box, you can adjust the size of the preview .

On some products you have the choice to change the product color or any other attribute by clicking "choose" (on the left hand side).

There may also be a "next smaller" and a "next bigger" button. A click on one of these buttons will automatically redirect you to the next bigger/smaller product of the same product familiy. Please check if the variation is the right one.

Enter Text

enter font, fontsize, position and options like bolt, italic and underlined here. A page with examples of fontsamples will appear if you click the "font samples" link.

Note: Use "update preview" regularly. A warning sign will appear if your text or a defined border is too big.

Spacing

You can positon you text horizontal and vertical here. (for example: -3 pts or 10 pts..)

Ruled Lines

Allows direct vertical and horizontal positioning of lines.

Borders

Generate borders in different strengths and forms.

Graphic

Upload a logo or graphic from local harddrive here. It is important that the file is a Bitmap (.bmp).

For some products (businesscards…) it is allowed to upload colored graphics too. (.jpeg - 24 Bit only)

You can change the size of the original graphic (in percent). You have to be logged in as a registered user to be allowed to upload graphics. Your graphics will be saved for further use. Depending on the shop, you can then decide between the index cards "general graphics" and "your graphics".

If you´ve finished creating your template, click on "update preview" again click order.

 

My account

Can't remember your password?

Click on "lost password" on the welcome page and enter your user ID. You will receive an E-Mail with your password after that.

Can't remember your user name?

Click on the "lost password" button and send an e-mail to the address shown there. Your user name will be e-mailed back to you.

Maintaining your account and changing your password:

Just click "account" in the menu bar. You can change your password, update your name and even enter separate billing and shipping addresses. 

 

FAQ - Frequently asked questions

How does the product search work?

You can search for keywords throughout the site. Simply enter a keyword in the search box. Then by clicking on the product keyword search results, you will be taken to the corresponding product. Then simply proceed with your order.

Where to find previous orders? (order history)

Click on "Order History" in the menu bar. Here you can review all previous orders, and even order again from them.


What is about data security?

We make full use of Secure Sockets Layer (SSL) technology, which is supported by the vast majority of browsers on the Internet. This technology automatically:

                     Encrypts information as it travels over the Internet.

                     Verifies the identity of the server using a certificate and digital signature.

                     Verifies that the original content of a message arrives at its destination.

                     SSL technology offers the highest level of security available on the Internet.